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Debit Cards

A debit card from Destinations provides you with direct, anytime access to your account balance for online purchases, in-store shopping, and withdrawals at ATMs.

  • Complimentary with any Destinations checking account1
  • Debit card purchases help qualify you for higher dividends and more with our NEW PREFERRED Rewards Checking accounts
  • No additional charges or interest owed
  • View an up-to-date record of transactions online
  • Easily withdraw funds from ATMs:
    • Surcharge-free ATM access through several networks
    • Daily purchase limits: Signature $2,500; PIN/ATM $1,000.
  • Safer and more convenient than carrying cash or checks
  • Easily replaced if lost or stolen
  • Monitor your transactions with our Mobile App
  • Extra Protection for Online Shopping: Your Mastercard® Debit & Credit Cards are protected by 3D Secure. 3D Secure is a sophisticated fraud model and you are automatically enrolled.  If there is a transaction that is deemed suspicious, you will receive a text message from short code 90742.  You will authenticate the transaction via text message.

Important Numbers

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Report a lost or stolen card

Call 888-241-2510 if in the US

Call 909-941-1398 if International

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Card and PIN activation

Call 866-762-0558 if in the US

Call 501-588-7531 if international

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Change your PIN

Call 866-762-0558 if in the US

Call 501-588-7531 if international

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Transaction Disputes

Call 844-675-5027

We're Here for You

Losing your Destinations Credit Union credit or debit card can be stressful, but we’re here to help! Contact us immediately, and we’ll freeze your accounts to minimize any risk of fraudulent activity. We’ll also issue a new card at your request, ensuring you’re back on track quickly. Even if your cards aren’t lost or stolen, you can call us anytime to change your PINs and safeguard your accounts. We’re committed to keeping your finances secure and giving you the peace of mind.

Bank anytime, anywhere.

Wherever you go, take Destinations along with you via our free mobile banking services. Check balances, make transfers, find the nearest branch or ATM, and more.

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Download on the App Store button

How to Enable Card Controls

Turn your debit card on or off, or set notifications when your card is used with our card controls. To begin, Enable the Card Control Feature within your Destinations Credit Union App

Temporarily locking your account prevents new purchases but does not cancel your card. Before locking, note the following:

  • If you lost your card, report it stolen (Scroll up or click here to for the contact numbers)
  • Your account number will not change
  • Continue to pay your bill and manage your account

When you successfully lock your card, you will be able to see the locked status with a red lock icon. If you locate your card and want to reactivate it, you can return here to do so.

The locked status will be shown on both the Card Summary and Manage Cards screens.
1. Select Manage My Cards from the “More” menu. (You will be required to login to your account.


Select Manage My Cards from the

 

2. Click “Get Started” to enable this feature. Once you are on the Manage My Cards screen, you will see your cards. Select a card to see recent activity and temporarily lock/unlock your cards.

 

Locking Credit or Debit Cards

From the Card Summary screen, you can temporarily lock your credit and debit cards associated with an account. This process will be identical for credit and debit cards.

1If the member requests or only qualifies for a savings account with a debit card; that card will be limited to ATM transactions only (deposits and withdrawals).